Real estate assets
Everything we do to help you with online auctions
Thanks to Astalegale's experience, SpazioAste offers dedicated support and assistance to both auctioneers and those wishing to participate in auctions. The service has a singe goal: to facilitate the use of the platform for participation in online auctions.
Three types of auction, a single support service
Here is how you can contact us:
You can talk to the Help Desk on 02.800.300
The staff have all the necessary skills, speak several languages, and can give you practical guidance with your computer, showing you step-by-step what to do, which sections to access and where to click, thanks to a remote, real-time connection
You can write to us (in any language) at garaimmobiliare@astalegale.net or garamobiliare@astalegale.net
Visit the on-site desk at the Court (inside or outside), which can support you thanks to staff with expertise in all matters related to judicial auctions and participation in online sales.
The opening hours and location of the desk are indicated on the relevant court website, in online listings, and in newspapers dedicated to judicial auctions.
The desk features everything you need: a PC, internet connection, and printer complete with scanner and photocopier.
- With detailed information on sales: to identify the property you are interested in, contact the custodian to visit properties and participate in auctions.
- With real estate appraisals: by issuing copies of appraisals of the real estate for sale.
- With mortgages: indicating which credit institutions offer mortgages.
- With property visits: showing you how to request visits via the Public Auction Portal (PAP).
- With participating in auctions: explaining how to participate, indicating the necessary documentation, and supporting you with the payment of bid bonds.
- With IT support: help for those unfamiliar with online procedures.
- With digital signatures and certified electronic mail: issuing the devices necessary for placing online bids.
- With online bids: by assisting you in the preparation of bids via the Ministry’s “Online bid” form.
- With the handbook: indicating the documentation you must attach in the case of an online or paper-based bid.
- With auction documents: preparing those needed to participate in online auctions.
- With payments: explaining how to pay the bid bond and for the digital stamp, as well as the characteristics of each.
- With accessing the platform: showing you simply and specifically what to do and how to do it on auction day.
- Throughout all stages of the sale: explaining to you all the different moments and actions that make up the sales process in detail.
- With contacting the Auctioneer and the Custodian: providing you with useful contact details for acquiring more information about the property you are interested in or about the procedure.
- With drafting notices of sale: providing assistance with correctly preparing notices for online auctions.
- With booking the auction room: supporting you in using the dedicated management system.
- With accessing the platform: showing you simply and specifically what to do.
- With publishing notices: how to enter data and documents on the Public Auction Portal (PAP), as well as with the payment of publication fees.
- With the acquisition of photos and films: if the existing ones are too old or of poor quality.
- With a preliminary analysis: identifying the needs and criticalities of the office, the administrative staff and professionals involved.
- With training and support: thanks to dedicated courses designed to optimise processes.
With dedicated support:
- to verify the balance payment and the release of a receipt;
- with monitoring the timing of the filing of the order of transfer;
- supporting the clerk of the court with the release of certified copies of the order of transfer;
- by providing information to the successful bidder on the time frame and obligations it will have to comply with.
- With verifying the balance payment: contacting the land creditors for the release of a receipt.
- With monitoring timing: checking the timing of the filing of the order of transfer of the property.
- Supporting the clerk of the court with the release of certified copies of the order of transfer and other office activities.
- Providing information to successful bidders: indicating the time frame and obligations they will have to comply with after winning the auction and following the issuance of the order of transfer.
- By providing information to successful bidders: giving details on the time frame and obligations they will have to comply with after winning the auction and the property.
- Supporting the clerk of the court with controlling and managing the post-auction stage.
With our integrated platform, the Enforcements Judge, Auctioneer and Clerk of the Court can monitor all the Office’s sales and every stage thereof, thanks to indicators of transparency and fairness.
Features include:
- confidential access: the Judge can view every aspect, from the property put up for auction to the sales history, and from the bids received for each asset to the definitive prices;
- regular reporting: monthly, quarterly or half-yearly reports on completed and pending sales are available;
- data analysis: allowing you to see the type of property for sale, performances in terms of time and sales attempts, and the differences between award prices and base prices or appraisal values.
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